# Paperless Knowledge, Inc.

> Paperless Knowledge, Inc. (PKI) is a disabled veteran-owned IT services company established in 1990 and headquartered in California. PKI provides government workflow software, small business technology services, AI automation, custom application development, private AI hosting, and managed IT infrastructure across three focused solution areas.

## Entity Summary
- Full name: Paperless Knowledge, Inc.
- Short name: PKI
- Type: Disabled Veteran-Owned Small Business (DVOSB)
- Founded: 1990
- Certifications: DVBE, California Small Business, SBA 8(a)
- Headquarters: Fort Bragg, California
- New Mexico Office: (505) 835-1100
- Service areas: California, New Mexico, and nationwide for remote engagements
- Phone (HQ): 916-771-5241 / 707-962-8300
- Email: sales@pkinc.biz
- Website: https://pkinc.biz

## What Paperless Knowledge Does
Paperless Knowledge, Inc. provides three categories of technology services:
1. Government software — fiscal management, time study, compliance reporting, BHSA support, and IEBA solutions for counties and public agencies
2. Small business technology — website design, hosting, payment processing, business email, local SEO, and AI search optimization for growing businesses
3. AI and custom applications — custom business software, AI workflow automation, private AI hosting, dashboards, CRM integrations, and SaaS development

## Who PKI Serves
- County governments (California counties including Mono County, Calaveras County, Alpine County, Sacramento region)
- City and municipal governments
- Behavioral health and social services departments
- Public health agencies
- Federal contractors
- Small businesses (restaurants, retailers, contractors, professional offices, healthcare practices)
- Organizations needing custom software or AI automation

## Solution Areas

### Government Solutions (https://pkinc.biz/government-solutions)
Purpose-built software for county fiscal management, time study, budgeting, BHSA compliance, and government reporting workflows.
- IEBA Solutions (https://pkinc.biz/services/ieba-solutions)
- County Fiscal Management (https://pkinc.biz/services/county-fiscal-management)
- Time Study Software — DPSS-compliant dual-layer (https://pkinc.biz/services/time-study-software)
- Budgeting & Revenue Tracking (https://pkinc.biz/services/budgeting-revenue-tracking)
- BHSA / Behavioral Health Support (https://pkinc.biz/services/bhsa-behavioral-health-support)
- Compliance Reporting (https://pkinc.biz/services/compliance-reporting)
- Schedule a government demo: https://pkinc.biz/government-demo

### Small Business Solutions (https://pkinc.biz/small-business-solutions)
Websites, hosting, payment processing, business email, local SEO, AI search optimization, and technology consulting for small businesses.
- Website Design & Redesign (https://pkinc.biz/services/website-design)
- Website Hosting (https://pkinc.biz/services/managed-web-hosting)
- Payment Processing (https://pkinc.biz/services/payment-processing)
- Business Email (https://pkinc.biz/services/email-hosting)
- SEO & AI Search Optimization — AEO, GEO, LLM optimization (https://pkinc.biz/services/seo-ai-search-optimization)
- Technology Consulting (https://pkinc.biz/services/small-business-technology-consulting)
- Start a small business project: https://pkinc.biz/start-small-business-project

### AI + Custom Applications (https://pkinc.biz/ai-custom-apps)
Custom software, AI workflow automation, private AI hosting, dashboards, CRM integrations, and SaaS development.
- Custom Business Application Development (https://pkinc.biz/services/custom-app-development)
- AI Workflow Automation (https://pkinc.biz/services/ai-automation)
- Private AI / Hosted AI Solutions (https://pkinc.biz/services/private-ai-hosting)
- Internal Dashboards & Reporting (https://pkinc.biz/services/dashboards-reporting)
- CRM & System Integrations (https://pkinc.biz/services/crm-system-integrations)
- SaaS Product Development (https://pkinc.biz/services/saas-development)
- Discuss an AI or custom app project: https://pkinc.biz/ai-project-discovery

## Key Differentiators
- 35+ years of IT services experience (since 1990)
- Certified DVOSB — qualifies for government procurement preference programs
- End-to-end: PKI builds, hosts, maintains, and evolves the software it delivers
- Private AI hosting for organizations with sensitive or regulated data (HIPAA, government)
- Practical AI focused on measurable outcomes, not hype
- Single vendor for government counties and small businesses alike

## Content & Insights
- Insights and resources: https://pkinc.biz/insights
- About PKI: https://pkinc.biz/about
- Certifications: https://pkinc.biz/certifications
- Contact: https://pkinc.biz/contact
- Sitemap: https://pkinc.biz/sitemap.xml